I would like to tell you about my experience while using your service.
At approximately 3:00 in the morning I was awoken by my exterior alarm siren, moments later I received the phone call from the monitoring center. The employee of the monitoring center advised me that my garage exterior door showed an entry had been made. While I went to investigate the garage area the employee stayed on the phone with my wife to both assure her and assist while they were in contact with the local police department. As I investigated the point of entry I found two sets of footprints approaching and leaving my garage door, which was found standing open. Subsequent investigation by the police department resulted in two arrests for burglary. An interesting side note to the investigation is that one of the suspects was a convicted murderer that had been released from prison. Had I not had your security system I would hate to think of how this could have ended without the audibly alarm siren which scared off the suspects. I am extremely pleased with the service I receive from Silent Guard and I would strongly recommend a security system to everyone.
Thank you, Steve
PS: I am a retired police officer with 28 years of experience, anyone can be a victim of crime.
I've had my system for a little over 2 years now, when I bought my place in January of 2015, I was in the market for a security system because I live in Eastern Pulaski County and worked odd hours. I went in and talked to Greg Smith and got an idea about what it would cost etc. In March of that same year I was robbed, after KSP came and took fingerprints of the house, I called Greg on his cellphone somewhere around 11:00pm, told him I had just been robbed and I needed a system ASAP. He was at my house the following morning at 8am and the system was installed on Monday! I've had nothing but wonderful service from these guys! If you're in the market please consider Silent Guard and Greg Smith! He is a top notch guy!
Silent Guard has always been there to help out when needed and will answer any questions that you may have. They are pretty fast about getting your needs taken care of.
Silent Guard has protected my home for years. Hands down the best security company that I have ever dealt with.
Just wanted to give some serious praise and thanks to the great folks at Silent Guard Security today! Our new home system install was performed by a host of capable people. The software was thoroughly explained and demonstrated. We felt great about all aspects. Thanks to Chris, Dennis, and Greg for making us feel comfortable with the new system! We are so glad we chose Silent Guard!
Good, knowledgable and trustworthy company. They helped bring security and smart home together for us.
Great group of people. Always helpful and professional. This company gives back to the community in so many ways that go unseen. 5 star!
We've been with silent guard since 96 Nothing but great service from them.
Randy Cain and Scotty Nix, owners of C & N Walls and Ceilings are very impressed with Silent Guard. They are very dependable, high quality work, easy to work with, excellent service. We would highly recommend!
I highly recommend Silent Guard. Excellent products excellent service.
I love Silent Guard, very dependable, & they are very professional! Very pleased with their complete service!
What a pleasure it has been working with a company with such integrity.
Again thank you so much and I have to say it was the most pleasant experience with customer service I have ever had with any company
Thanks for getting us all set up with the new security system. Your guys do a terrific job and are professional about the way they do it. Grateful for the way they clean up after themselves. Matt really did a good job in meeting our expectations.
Jon and Greg were here for our update/install today and I just wanted to say thanks! Greg was wonderful through the review/design process and in coordinating today’s install. Jon was efficient in the install, thoroughly tested the system and reviewed the updates with me prior to leaving. Both gentlemen were very nice, helpful and professional. You can be sure I’ll be singing the praises of Silent Guard and hopefully sending some security referrals your way.
Warmest regards and sincere thanks
I would like to let you know that your installers did an excellent job. I came home and there was no mess anywhere. I know what a mess it makes drilling through walls. The work they did shows a lot of integrity and that is hard to get people to do these days. The demo of the system was very helpful and professional. You have a good crew and I would recommend your company. I would also like to say Greg was very knowledgeable of the products and was able to help me decide what I needed in my system.
Just wanted to tell you how impressed we were with your employees who did the upgrade on the security system. They were awesome! Everything appears to be working great! Thanks so much!
Thank you for all your help every time I call or email. You’re always on the ball to get everything done for me.